| Trouble- Shooting |
|
1. Every time I move from one screen to the next I have to login
again
|
Answer |
| 2. I lost the movie that was playing |
Answer |
| 3. The movie won't play |
Answer |
|
4. I cannot
jump ahead in the lecture |
Answer |
Announcements
Please read the announcements each time you login. The announcements
may contain additions or corrections to the notes or technical issues.
Which web browser to use
You may use either Internet Explorer or Netscape to view the
lectures participate in
the discussion forum and to take the examination and complete the
evaluation. If you are using an older version of a browser you
may experience technical problems. To check the version of the
browser, click on the Help menu at the top right of the web page, then
select "about..."
Voice-annotated slide shows In order to hear the voice annotated
slides you must: (information below on downloading
software)
- have a sound card and speakers attached to your computer
- have the Flash Movie Player installed on your computer
The voice lectures are large files and therefore their performance
is influenced by the speed of your Internet connection. We provide the
lectures in several sizes with the largest having the best quality sound but
the slowest to load and the low version having lower quality sound but
the fastest to load.
The sound files load in pieces, a
process called streaming. With slow connections you may not be able to
jump ahead in the lecture if the slide you want to jump to is not yet
loaded. Select the resolution that sounds the
best on your computer without the sound files "skipping".
If you connect to
the internet via 28.8 modem you may want to select the "low" resolution
show. If you have a faster modem or a DSL, cable modem or Ethernet
connection you should be able to use the "high" resolution
files. You may select a different resolution by returning to the
start page for the course.
If even the low file is slow to play on
your computer, consider opening the file, then walking away for 20 to
30 minutes. This allows the entire file to load and it will play
faster.
Controlling the lecture
There are 2 styles of lectures represented by images A & B below.
They are controlled with slightly different controls.
A. 
You
can sit back and let the movie play or you can manually "page" through the lecture by pressing the previous and
next arrows on the movie controls.
You can jump to a specific slide
by clicking on the name of the slide from the drop down list.
The
blue indicator bar will advance as the movie is played so you can see
how much of the slide show has played. The movie controls allow you to
step back and forth through the slide show, pause and play and rewind to
the beginning of the show. Hold your mouse over each arrow on the movie
controls to show a yellow "tool tip" describing what task each
arrow performs. 
1.
rewind to the first slide
2. go back one slide
3. pause the movie
4. play from this slide forward
5. go forward one slide
B.
Participating in the discussion forum
Instead of individual questions being asked of the instructor, you
will ask questions and make comments to the instructor and the group of
participants in a discussion forum. The discussion forum will be open during the 2 weeks that the course is
open. The instructor will respond within 48 hours on weekdays.
Participants may respond to questions as well.
To open the forum, click on the discussion forum link at the left of a
page. To view questions and answers that have been posted, click on
View Forum. To ask a question or make a comment, click on Post
Message. To respond to a message open the message by clicking on
the subject of the message, then click on reply. Using reply
rather than post message will indent the next message to group
messages on the same topic into a "thread" making it easier to follow
a specific topic.
When you are
viewing a message you can go back and forth between messages using the
next and previous message buttons. The next and previous
thread buttons will skip any indented messages and display just
the unique topics (any message that is at the left margin of the list
(not indented).
You can search the forum using its search feature.
Your question or
comment will be identified with your email address although you may elect to
post the question anonymously.
Some courses will
contain an email link to the instructor rather than a discussion forum. Most
on-demand courses do not include the ability to ask questions but will
include questions and answers asked in earlier offerings of the course.
The examination (not applicable to
courses for animal owners)
A multiple choice or short answer test will be posted
during the second week of the course. The completed test must be
submitted no later than 5 pm Pacific Time, 2 weeks after the end of the
course. A score of at
least 65% must be achieved to be granted CE credits.
Getting continuing education credit (not
applicable to courses for animal owners)
Subsequent to passing the examination with a score of 65% or higher
you will be awarded continuing education credits. NOTE: It
is the responsibility of each participant to determine if online
courses are accepted for CE credit by their State Licensing Board.
Software downloads Click on the logo
to go to a web site from which you can download the following software.
Internet Explorer
Windows Media Player (Netscape users must also download a media player
plug-in.
Netscape
Adobe Acrobat Reader
Flash Movie Player
1. Every time I move from one screen to the next I have to
login
again
You must allow your browser to accept cookies. If you disable
cookies you will be prompted to login each time you change
screens.
2. I lost the movie that was playing
The movie plays in a second copy of your web browser (a new window).
Depending upon your computer settings, the movie window may be smaller
than the "notes and lectures" web page. If the movie disappears
it has probably been "pushed" behind another window. Look for
the name of the movie on the gray bar at the bottom of the screen (the
task bar) and click to bring the movie to the front.
3. The movie won't play
You probably don't have the Flash movie player installed. Click on
the Macromedia logo to get the player.
If your question was not answered or your problem not solved please
contact Cheryl Dhein or
Rich Link last edit by crd
March 16, 2007
Contact
us: webmaster@wsu.edu
509-335-9515 | Accessibility
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College of Veterinary Medicine, PO Box 647010, Washington
State University, Pullman, WA 99164-7010 USA
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