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College of Veterinary Medicine
Washington State University
WSU Faculty &Staff Page
John Gay, DVM PhD DACVPM AAHP
FDIU
VCS
Agricultural Veterinarian Business Information
Resources
Updated
April 19, 2013
Contents:
Introduction:
This is a
resource
list intended for veterinary students interested in developing their business
expertise.
The contents are biased toward agricultural
animal practice providing services to commercial agriculture, which is
business-to-business (B2B) professional service business
(in contrast to conventional individual animal practice, which is
business-to-consumer (B2C) professional service). Although most
practices are classified as small business (rather than large) and in the
service sector, veterinary practice serving individual clients and
individual animals is different, particularly in optimal marketing
practices. Comparisons in other professions would be public accounting firms
serving corporate clients vs. businesses providing individual tax return
services or corporate lawyers vs. personal defense attorneys
Knowing this is important for several reasons:
- Because motivating clients to change requires leadership,
the better you understand leadership and business principles the
more successful you will be.
- Veterinarians are involved in
employee
selection, training and
monitoring in large feedlot consulting practice and
in large dairy practice.
- Delivering new services requires innovation and
entrepreneurship and new business models.
To develop expertise, make a habit of reading at a regular time each week. You have more free time
in school than you
will have in a busy practice. In practice the only time that you
are making money is when you are doing something that is billable to a client.
Anything else is at best an investment toward doing future billable work.
Note: As I am not qualified to do so, I have not verified the accuracy
or usefulness of many items so you must use your judgment.
Inclusion does not imply endorsement nor does omission imply disapproval. I
have not made more than a brief, cursory scan of some of
these sites to determine if they appeared sufficiently interesting to warrant
including.
Be careful! As watching CNBC's
American Greed: Scams,
Schemes, and Broken Dreams demonstrates, many are happy to give bad advice,
to promise to make you rich, to abscond with your money and to otherwise take
advantage of you. If it seems too good to be true, it is. For understanding
what is "too good", see "Capital Management and Investment Decisions"
(pdf).
Some popular advice is very wrong; see John T. Reed's
"a cautionary analysis."
Popular gurus often present a different model of their history than what
they actually did - see Lewis Schiff'sBusiness
Brilliant and Helaine Olen's Pound
Foolish.
[Return to Contents
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Recommended
Non-veterinary Reading:
This list is now
here as "Non-Veterinary Focused Reading
Lists for Veterinarians"
[Return to Contents
List]
My Business Book
List -
pdf
My suggested set of
books, many inexpensive paperbacks by choice, for understanding business issues
underlying the agricultural animal practitioner
(food supply veterinary medicine) supply issue,
recognizing that that providing services to
commercial livestock agriculture is a
business-to-business (B2B) professional service
rather than a business-to-consumer (B2C)
professional service that conventional
individual animal practice is. Others suggested
books are listed
here. If you have favorites that
provided key insights or changed your path and
aren't listed, please let me know.
Business
Examples:
Below is a very early list of business ventures started by veterinarians engaged in livestock industries thinking "outside the box" :-
AMVC LLC
-
Elite Pork Partnership,
Fremont Farms of Iowa, LLP,,
Cedar Valley Egg Farm LLP,
Naturally Recycled Proteins,
Biova,
EMTech (Dr. Craig Rowles)
-
Feedlot Health Management
Services/a> (Dr's Kee Jim,
Calvin Booker, Scott MacGregor,
Breck Hunsaker, and
others)
-
Prairie Holdings Group:
Where innonvation meets
opportunity (Dr's. Wayne
Freese, Craig Pfeifer) -
history
-
VMRD (Dr. Scott Adams)
General Business:
accounting: (note
that a most
important
component of
accounting is
establishing
accounting
controls to
reduce the
chances for
fraud, a
surprisingly
common
occurrence in
small business!)
- AccountingCoach
- free
accounting
course
- Ag Decision
Maker - Iowa
- Bean counter
- MAAW -
Management and
Accounting Web
(JR Martin, U
Florida)
- Management
Accounting:
Concepts,
Techniques &
Controversial
Issues (James R.
Martin, Ph.D.
CMA,
on-line text)
- Management
accounting
course (on-line)
- books:
- Anthony, RN, LK Breitner (2009). Essentials of Accounting, 10th ed. (programmed learning, not a textbook) - Amazon
- recommended by Ed Zschau, Princeton Keller Center
- Shim, JK, JG Siegel (2009). Modern Cost Management and Analysis, 3rd ed. (Barron's Business Library) - Amazon
- wiki:
[Return to Contents
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business:
- Altfeld Inc.
- Bean counter -
Dave Marshall
- Business.gov
-
Start a business
- Buzgate.org
- SBA - Small
Business
Administration
- Starting a Business (Purdue
Extension)
- The Elements
of a Business
Plan: First
Steps for New
Entrepreneurs
(EC-735) -
pdf
- Defining
Your Business
Through Goals
and Objectives
(EC-727) -
pdf
- Fatal
Business
Planning
Assumptions
(EC-734) -
pdf
- Developing
Vision and
Mission
Statements
(EC-720) -
pdf
- Marketing's Four
P's: First steps
for new
entrepreneurs
(EC-730) -
pdf
- Industry
Analysis: The
Five Forces
(EC-722) -
pdf
- Principles
for structuring
small businesses
and farms
(EC-729) -
(offsite
pdf)
- The Balanced
Scorecard -
wiki
- Missouri Business Net - library - BSC introduction pdf
- The Balanced Scorecard: Historical Development and Context, As Developed by Robert Kaplan & David Norton (KR Knapp, Anderson U) - doc
- The Personal
MBA: Learn
essential
business
principles
without
mortgaging your
life (Josh
Kaufman)
- articles:
- Fee-setting: A look at margins (DVM Magazine, 2/1/10)
- Implementing expanded services or working outside the box, 2001 (John Day,
AABP Proceedings 34:23-26)
- Increasing your practice's output and better serving your clients utilizing a veterinarian/technician team approach, 2002 (John Day, J Kral, AABP Proceedings 35:142-143)
- Veterinary practice insights program (M Heinke, OVMA Conference Proceedings 2010) - pdf
- slides:
- terminology:
- blogs:
- wiki:
[Return to Contents
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business plans,
business models
and strategic
planning:
wiki
- Ag Manager
-
farm management -
business planning and budgeting
- Building a
business plan
for your farm:
Important first
steps -
pdf
- Beginning Farmers
- Blue Ocean Strategy
- Customer development roadmap for blue ocean strategists - slideshare
- Business model alchemist
- CIRAS - Center
for Industrial Research and
Service (Iowa State U)
- Creating a Mission Statement, Setting Goals and Developing Strategies (D Hofstrand, Iowa State, 2006 html, html2, pdf)
- Entrepreneur
- Farm Business Planning - U
Connecticut
- Futurecurve
- Kansas Ag Manager Info -
Farm Management -
Business Planning
- Building a
business plan
for your farm:
Important first
steps, 2003 R
Jones -
pdf
- My Own Business:
A course on how to start your
own business (free internet
course)
- Palo Alto Software
- Reinhardt, UE - Princeton
Economist
- On the Not
So Simple Steps
Involved in
Starting a
Business Venture
-
pdf
- SBA - US Small Business
Administration
- SCORE -
Counselors to America's Small
Business (Service Core of
Retired Executives - aligned
with SBA)
- Business Tools
- How To
- Business
plan for a
startup business
-
pdf
- Business
plan for a
startup business
-
pdf
- documents:
- Agribusiness Planning: Providing direction for agricultural firms - pdf
- Strategic Business Planning for
Commercial Producers (Boehlje,
Purdue Agricultural Economics)
- Strategy section
- Finance section
- Marketing and
risk management
section
- documents:
- The Competitive Environment: New Realities (EC-717:8) - pdf
- Strategic Planning: Scanning the horizon (EC-716:12) - pdf
- The Internal Analysis of Your Farm Business: What Is Your Farm’s Competitive Advantage? (EC-721:12) - pdf
- Developing Vision and Mission Statements (EC-720:12) - pdf
- Farmers as Plant Managers & General Managers: Which hat do you wear? (ID-236:8) - html (offsite pdf)
- Checking Your Farm Business Management Skills (ID-237:24) - html pdf
- Are your farm business management skills ready for the 21st century? (SD-244:24) (offsite pdf)
- Capital investment analysis and project assessment (EC-731:12) - pdf
- Strategic planning - Free Management Library
- books:
- Blanchard, K, JL Stoner (2011) Full Steam Ahead: Unleash the power of vision, 2nd ed - Amazon
- Calhoon, J
(2011). The One
Hour Plan For
Growth:
How a single
sheet of paper can take your
business to the
next level -
Amazon
- Christensen, Clayton (2003).The Innovators Dilemma: The revolutionary book that will change the way you do business - Amazon
- Drucker PF,
et al. (2008). The Five Most
Important
Questions You
Will Ever Ask
About Your
Organization
-
Amazon
- Liedtka, Jeanne, Tim Ogilvie (2011). Designing for Growth: A design thinking tool kit for managers - Amazon
- Maney, Kevin (2010). Trade-off: Why some things catch on, and others don't; the ever present tension between quality and convenience - Amazon
- Osterwalder A, Y Pigneur (2010). Business Model Generation: A handbook for visionaries, game changers, and challengers - Amazon
- Rumelt, Richard
- Good Strategy Bad Strategy: The difference and why it matters - Amazon
- Strategy Land blog
- blogs:
- wiki
[Return to Contents
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change,
conflict, and
negotiation:
- Kotter, John - wiki - blog
- 8 Step process for leading change - html pdf
- Leading Change book review - pdf
- books:
- Change Anything: The new science of personal success (2011). Kerry Patterson, et al. - Amazon
- Crucial Conversations: Tools for talking when stakes are high (2002). Kerry Patterson, et al. - Amazon
- Getting More: How to negotiate to achieve your goals in the real world (2010) - Stuart Diamond - Amazon
- book website - - the getting more model (four quadrant negotiation model)
- Four quadrant negotiation model - jpg pdf
- Switch: How to change things when change is hard (2010) - Chip and Dan Heath Amazon
[Return to Contents
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communication:
- speaking:
- "Elevator
Pitch" - a
concise,
carefully
planned, and
well-practiced
30 sec – 2
minute speech
explaining
yourself, your
business, your
goals or your
passions,
presented in the
that it takes an
elevator to go
from the bottom
to top floor,
and that your
mother would
understand. It
is not a sales
pitch.
- Toastmasters
International
[Return to Contents
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decision
making:
- Center for Food and Agricultural
Business (Purdue)
- Making
better decisions
-
pdf
- Critical Thinking.org
- The Nature and Functions of Critical & Creative Thinking - pdf
- Thinker's Guide to Engineering Reasoning - pdf
- Decision Tree Primer (detailed)
-
Decision Analysis in Healthcare - HAP 730, J Wojtusiak,
George Mason U
- Decision Making: A guide to creative decision making & critical thinking (Norman W. Edmund) - pdf
- leadership decision making
(OPRE315 Decision Science for
Business Applications,
H Arsham, U Baltimore)
-
MindTools
-
books:
- Clemen, RT (2004).
Making
Hard Decisions: An
introduction to decision
analysis -
Amazon
- Cornell, AH (1980).
The
Decision-Makers Handbook:
A flexible method for making
quality decisions using
cost/benefit analysis,
present value, and other
techniques.
- Hammon JS, RL Keeney, H
Raiffa (2002).
Smart
Choices: A practical guide
to making better decisions -
Amazon
- Hubbard, DW (2010).
How to
Measure Anything:
Finding the value of
“intangibles” in business -
book
website -
Amazon
- Skinner,
DC (2009). Introduction
to Decision Analysis,
3rd ed. -
Amazon
- blogs:
- wiki:
[Return to Contents
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economics:
[Return to Contents
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entrepreneurship and innovation:
("All problems are opportunities,
the bigger the problem, the bigger the
opportunity" - Tina Seelig)
"The days when most farmers
could make ends meet by simply
bringing bulk commodities to
market are over." US Secretary
of Agriculture Dan Glickman,
2/28/00 speech 2/24/00
speech
- Academy for Entrepreneurial
Leadership
- Agricultural Entrepreneurs -
Iowa State
- AgMRC - Agricultural
Marketing Resource Center -
business skills (also on
AgDM - Ag Decision Maker)
- Business Know-how
- Concise Encyclopedia of
Economics
- Entrepreneurship@Cornell
- ECorner - Stanford
Entrepreneurship Corner
- Entrepreneurship
- Entrepreneur
- Eureka! Ranch
-
blog
- Harvard
MBA Entrepreneurship -
resources
- Kauffman Foundation
- NEN - National
Entrepreneurship Network
- Open Innovation Community - H Chesbrough
- Resources for entrepreneurs
-
- TRIZ40
- The Entrepreneurial Mind
(blog - Dr. Jeff Cornwall)
- Veterinary entrepreneurship
- Iowa State
- Featured
books:
- The Foundations of Small Business Enterprise
- Enterprise: Entrepreneurship and Innovation: Concepts, Contexts and Commercialization
- The Entrepreneur Next Door: Discover the Secrets to Financial Independence
- Basic Guide to Veterinary Hospital Management
- UC Berkeley Program in Open Innovation
- Chesbrough, Henry
- Open Services Innovation: Rethinking your business to grow and compete in a new era. 2011 - Amazon
- Innovators must co-create with customers - excerpt; chapter excerpt pdf
- USASBE: US Association for
Small Business and
Entrepreneurship
- Wharton
- WSU Entrepreneurship
- Young Entrepreneur Council
(Scott Gerber)
people:
-
Blank, Steve -
Stanford University Technology
Ventures Program - -
e-corner -
wiki
- Books/Blogs for
Startups
- Entrepreneurship
- startup tools
- entrepreneurship
blogs
- Engr 145 -
E140A -
E140b -
E140c -
Management of
Technology
Ventures
- Byers, Dorf, and Nelson Technology Ventures: From Idea to Enterprise, McGraw-Hill, 3rd Edition
- List of recommended sections for assigned readings in Byers, Dorf, and Nelson, 3rd Edition
- Purchase Byers, Dorf, and Nelson, 3rd Edition here
- Collins and Lazier's Managing the Small to Mid-Sized Company
- Geoffrey Moore, Crossing the Chasm, HarperCollins, 2002
- Blank, The Four Steps to the Epiphany, Cafepress.com, 2010 - Amazon
- Henry Riggs, Understanding the Financial Score, Morgan and Claypool Publishers, 2006
- "How to Read a Financial Report," Merrill Lynch brochure
- Cialdini, Influence: The Psychology of Persuasion, Quill William Morrow, 1993
- Seelig, What I Wish I Knew When I Was 20, HarperOne, 2009
- "How To Write A Great Business Plan" by William Sahlman, Harvard Business Review
- Engr 245:
The Lean Launch
Pad
- Steven Blank, Four Steps to the Epiphany - Amazon
- Alexander Osterwalder & Yves Pigneur, Business Model Generation
- Jessica Livingston, Founders at Work
- 12 Tips for Early Customer Development Interviews (7/24/10 giff constable)
- Steve Blank
blog
- A new way to teach entrepreneurship - The lean launchpad at Stanford: Class 1 (3/8/11)
- Checklists for chaos, the path to success (10/28/10)
- Entrepreneurship as a science - The business model / customer development stack (10/25/10)
- What's a startup? First Principles
- What is a business model? (11/5/05, Alexander Osterwalder)
- audio -
retooling early
stage
development
- Grand
challenges for
engineers -
pdf
- Educating
the next wave of
entrepreneurs -
pdf
- Christensen, Clayton - wiki
-
The Innovator's Dilemma: The revolutionary book that will change the way you do business, 2003 - Amazon
-
The Innovator's DNA: Mastering the five skills of disruptive innovators, 2011 - Amazon
- Drucker, PF - wiki
- Drucker's
Seven Sources
for Innovative
Opportunities -
html
books:
- Entrepreneurship -
Amazon
- Entrepreneurship: A
Contemporary Approach -
Amazon
- Entrepreneurship and
Innovation: An economic approach
-
Amazon
- The Innovators Dilemma: The revolutionary book that will change the way you do business (Clayton Christensen) - Amazon
- Innovation and
Entrepreneurship (Peter
Drucker) - Amazon
- New Venture Creation:
Entrepreneurship for the 21st
Century -
Amazon
- Small Business Management:
Launching and Growing
Entrepreneurial Ventures -
Amazon
- The Accidental Creative: How to Be Brilliant at a Moment's Notice, Todd Henry - Amazon
- The Entrepreneurial Mindset:
Strategies for continuously
creating opportunity in an age
of uncertainty -
Amazon
- The Entrepreneur's Guide to
Marketing -
Amazon
blogs:
- Accounting Practice Business
Development (Craig Weeks)
- Entrepreneur Daily Dose
- Fortune
- 15 mistakes
young
entrepreneurs
make, but don't
have to (1/4/11)
- Get Clients: How to Find,
Win and Retain Clients for
Consulting, Legal, Accounting
and other Professional Firms
(Ian Brodie)
- Guy Kawasaki -
blog
- MaManaging Managing the
Professional Services Firm
(Jim Belshaw)
- StartupNation
- Stramana Mitra
- Best
Entrepreneurship
Books (5/20/09)
- Trusted Advisor Associates
(Charles Green)
- Selling from
principle (12/09)
- Trust in
business: The
core concepts (4/07)
- Work Coach Cafe
- youngentrepreneur
wiki:
- entrepreneurship
- innovation
- diffusion of innovation
[Return to Contents
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finance:
[Return to Contents
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hrs - human resource services
[Return to Contents
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leadership:
- Leader to Leader Institute
- blogs:
[Return to Contents
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management:
- British Library
Business and IP Centre
- Business
Essentials: What
you need to know
to run a
business and
where to find it
- pdf
- Free management library
- Evidence-based
management
(Bob Sutton,
Jeff Pfeffer)
- Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting from Evidence-Based Management
- articles
- courses
- Open book
management -
wiki
- Bare Bones Biz
- Bare Bones Biz blogtalkradio interview with Jack Stack (11/24/09)
- "The few numbers that make all the difference" - html
- The Great Game of Business
- books:
- A Stake in the Outcome: Building a culture of ownership for the long-term success of your business, 2003 (Jack Stack, Bo Burlingham) - Amazon
- Open-book Management: The coming business revolution, 1996 (John Case) - Amazon
- The open-book experience: Lessons from over 100 companies who successfully transformed themselves, 1998 (John Case) - Amazon
- Let go to grow - Linda Sanford, IBM VP - MIT video - blog post
- The power of collaborative innovation (Digital digressions, 2/20/06)
- Maverick, The seven day weekend - Ricardo Semler, Semco SA CEO - MIT video
- articles:
- Open book management - Inc current article list
- How to practice open-book management (article list - Inc, 2003)
- How to build a beautiful company (Inc. 6/8/10)
- Jack Stack's story is an open book (strategy+business, 7/1/01)
- An open book (WSJ 2/23/09)
- Open-book management: Your ez overview (Don Barkman, The Business Center book excerpt)
- Open-book management at work (Edward Lowe Foundation - html)
- The art of open-book management. Veterinary Economics 48(2):20, 2007
- Reap the rewards of open-book management. Veterinary Economics 43(3):19, 2002
- You're the Boss (New York Times - Jack Stack The Great Game of Business)
- An unlikely path to a great workplace (6/15/10)
- It's more than just opening the books (6/7/10)
- How do I get my employees to think like owners (5/24/10)
- Do you know your critical number? (3/4/10)
- Explaining the power of open-book management (2/4/10)
- Top Managers
- - Ag Vision
- texts and slides:
- Fee-setting: A look at margins (DVM
Magazine,
2/1/10)
- Veterinary practice insights program (M
Heinke, OVMA Conference Proceedings 2010) -
pdf
- New ways to manage your veterinary
practice with financials (Mark
J. McGaunn -
slideshare)
- books:
- Drucker PF (2001).
The
Essential Drucker: The
best sixty years of Peter
Drucker's essential writings on
management -
Amazon
- blogs:
wiki:
[Return to Contents
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marketing:
"Advertising is the tax
you pay for being unremarkable"
Robert Stephens, Geek Squad
- Ag Decision Maker
- Iowa
- Alltop
Marketing
- Drew's marketing minute
- Duct Tape Marketing (John
Jantsch)
- "Marketing
is getting people who have a
specific need or problem to
know, like, and trust you."
- Gandhi's
Neurons: The
Practice of
Empathy (2/3/10)
)
- Godin, Seth
- Guerrilla Marketing - Jay
Levinson
- Guerrilla
Marketing:
Easy and
inexpensive
strategies for
making big
profits from
your small
business,
4th
ed. 2007 (Jay
Levinson) -
Amazon
- Marketing profs
- industry:
- books:
- Blue Ocean
Strategy:
How to create
uncontested
market space and
make competition
irrelevant, 2005
(WC Kim, R
Mauborgne) -
Amazon
- Business to
Business
Marketing:
Analysis and
practice in a
dynamic
environment,
2002 (R Vitale,
J Giglierano) -
Amazon
- Marketing, 4th
ed. RL Sanderson
(Barron's
Business Review
Series)
- Principles of
Marketing,
LF Higgins -
html word pdf
- Chapter One – What is marketing and how does it differ from sales, advertising, and promotion?
- Trade-off:
Why some things
catch on, and
others don't,
2010 (Kevin
Maney, Jim
Collins) -
Amazon
- Trade-Off by Kevin Maney (Neuromarketing blog post 12/14/09)
- recommended
by Marketing IT
(3/29/06)
- trade press books:
- Satisfied
Customers Tell
Three Friends,
Angry Customers
Tell 3,000:
Running a
Business in
Today's
Consumer-Driven
World, 2008
(Pete Blackshaw)
-
Amazon
- Six key drivers of brand credibility (The Lead 5/20/08)
- trust, authenticity, transparency, affirmation, listening, responsiveness
- blogs:
- wiki
marketing
[Return to Contents
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marketing
research:
- B2B International
-
Articles and White Papers -
blog
(specialist business-to-business
market research consultancy)
- Free Management Library
- courses:
- books:
- Business to
Business Market
Research:
Understanding
and measuring
business
markets, (Ruth
McNeil) -
Amazon
- Marketing Research: An applied orientation, 6th ed 2009 (NK Malhotra) - Amazon
- More Guerrilla
Marketing
Research:
Asking the right
people, the
right questions,
the right way,
and effectively
using the
answers to make
more money, 2009
(RJ Kaden, G
Linda, JC
Levinson) -
Amazon
- wiki:
[Return to Contents
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MBA & executive management:
- HBS
Working Knowledge
- MiniMBA topic list -
pdf
- Guide to on-line
MBA -
Business Tips
and Tools
- The Executive Program
for Agricultural Producers Wittman Consulting Services (R.L.
"Dick" Wittman, Culdesac, ID)
- The Personal MBA manifesto (Josh Kaufman)
- QuickMBA
- When you can't earn an MBA:
Thoughts on getting ahead
without an MBA (Rajesh
Setty -
blog) -
pdf
- books (with the caveat that
these books likely make MBA's as
effectively as the Merck Manual
makes veterinarians):
- Kaplan MBA Fundamentals books
-
Operations
Management for MBAs, 4th
ed (JR Meredith, SM Shafer,
2009) -
Amazon
- The Complete Idiot's Guide to MBA Basics, 3rd ed, 2011 (Tom Gorman) - Amazon
- The
Executive MBA
for Engineers
and Scientists, 2nd ed,
2010 (James
J. Farley) -
Amazon
- The Personal MBA:
Master the art
of business,
2010 (Josh
Kaufman) -
Amazon
- The Ten-Day
MBA: A
Step-By-Step
Guide To
Mastering The
Skills Taught In
America's Top
Business
Schools, 3rd
ed. 2005 (Steven
A. Silbiger) -
Amazon
- The Vest-Pocket MBA, 4th ed, 2011. (JK Shim, JG Siegel, AI Shim) - Amazon
- The Wall Street Journal Essential Guide to Management, 2010 (Alan Murray) - Amazon
- The Wall Street MBA: Your personal crash course in corporate finance, 2006 (R Advani) - Amazon
- The 12-Hour MBA Program: The key concepts and techniques in a fraction of the time, (M Sobel) - Amazon
- The 30 Day
MBA: Learn the
essential top
business school
concepts, skills
and language
whilst keeping
your job and
your cash, 2009
(Colin Barrow) -
Amazon
- What the Best
MBAs Know:
How to Apply
the Greatest
Ideas Taught in
the Best
Business
Schools, (Peter
Navarro) -
Amazon
- blogs:
- wiki:
[Return to Contents
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medical
/ veterinary business
management:
- Capital Analysis Self-tutorial
- GE Healthcare Financial
Services
- Veterinary-specific books (examples, not complete):
- Management basics for
veterinarians, 2002
(Lowell Ackerman)
- general papers:
- Hansen D (1998). Capital budgeting techniques. Australasian Radiology 42:38-41.
- Hensley S (1998). A financial checkup for radiology services. Managers need comprehensive data to diagnose the shape of their departments. Mod Health 28(48):44-6, 48-9.
-
Keys to success in rural practice, 2009 (Hilton WM,
CVC Proceedings,
dvm360)
- beef:
- The consulting veterinarian on the feedyard management team: Objective
measurements for subjective decisions, 2009 (Hunsaker BD, CVC Proceedings,
dvm360)
- Veterinary consulting opportunities utilizing the beef PEP approach, 2003 (Wikse
SE, Holland PS, The AABP Proceedings 36:73-85)
- Marketing veterinary services to small beef producers, 2001 (Hilton MW, The AABP Proceedings 34:)
- Missed areas of consultation in the beef cattle production cycle, 1997 (Henry
S,
The AABP Proceedings 30:79-82)
- Critical thinking as an approach to problem solving for cow/calf production
management, 1996 (DeGroff TJ, Agri-Practice 17(3-4):18-23) -
[should a beef producer use AI?]
- Practice opportunities in cow/calf health management, 1995. (Dargatz DA, S
27:117-120)
- Where is money being left on the table for beef cattle veterinary
practitioners? Finding new clients (B Larson,
Prosper in Your Beef Cattle
Practice,, U Missouri Commercial Agriculture Beef Focus Team,
pdf)
- dairy:
- A mixed methods inquiry: How dairy farmers perceive the
value(s) of their involvement in an intensive dairy herd
health management program. (Kristensen E, C Enevoldson,
ACTA Veterinaria Scandinavica 50(1)/a>, 2008,
pdf)).
- The marketing of herd health and production
management services on Dutch dairy farms: Perceptions of
dairy farmers and their veterinary surgeons, 2008.
(Buckley D, SCL Van Winden, JPTM Noordhuizen, JJ
Lievaart, Irish Vet J 61(10):668+)
- Veterinary advice for entrepreneurial Dutch dairy
farmers - From curative practice to coach-consultant:
what needs to be changed? (Noordhuizen JPTM, MJ Van
Egmond, R Jorritsma, et al. Tijdschrift Voor
Diergeneeskunde 133(1):4-8, 2008)
- Dairy production medicine in the United States, 2004
(Fetrow J, Cady R, Jones G. The Bovine Practitioner
38(2):113-120, 2004)
- Dairy advisory teams - A tool for production
medicine veterinarians, 2002 (Heald CW, LJ Hutchinson,
LA Holden, The Bovine Practitioner 36(1):, 2002)
- Developments in veterinary herd health programmes on
dairy farms: a review, 2001 (Noordhuizen JP, GH Wentink,
Vet Q 23(4):162-9, 2001)
[Return to Contents
List]
motivation:
“The common
denominator of
success – the
secret of
success of every
man who has ever
been successful
– lies in the
fact that he
formed the habit
of doing things
that failures
don’t like to
do.” Albert
E. N. Gray
- Amabile, Teresa, Harvard
- The Three
Threats to
Creativity (HBR
blog
11/15/10)
- The 6 Myths
of Creativity (Fast
Company 12/1/04)
- Goleman, Daniel
- Resilience
for the Rest of
Us (HBR blog
4/25/11)
- Gray, Albert E.N.
- Lifehacker
- Jerry Seinfeld's
productivity
secret (7/24/07)
- Seligman, Martin E. P. -
wiki
- Building
Resilience (HBR
The Magazine
4/11)
- Learned
Optimism Test (on-line)
- Sinek, Simon
- Start
with why:
How great
leaders inspire
everyone to take
action, 2009 - Amazon
- TED Talk:
How great
leaders inspire
action
- books:
- Covey, SR (1990). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change - Franklin Covey Leadership Center
- Heath, D and C (2007): Made to Stick: Why some ideas survive and others die - Amazon
- Heath, D and C (2010): Switch: How to change things when change is hard - Amazon
- Patterson, K, J Grenny, D Maxfield, R McMillan, A Switzler (2007). Influencer: The Power to Change Anything - VitalSmarts - Amazon
- Patterson, K, J Grenny, R McMillan, A Switzler, SR Covey (2002). Crucial Conversations: Tools for talking when the stakes are high - Amazon
- Stack, J (1994). The Great Game of Business - Open the Books blog - website website2 - Amazon
[Return to Contents
List]
operations:
- books:
-
Operations
Management for MBAs, 4th
ed (JR Meredith, SM Shafer,
2009) -
Amazon
[Return to Contents
List]
problem solving:
- books:
- How to Measure Anything: Finding the value of "intangibles" in business, 2nd ed., 2010 (DW Hubbard) - Amazon
- Fermi problems:
- wicked problems
[Return to Contents
List]
quality control:
W. Edwards
Deming - TQM (Total Quality
Management) -
wiki
Reneau, JK:
Center for
Management Quality Research
(RMIT Univ, AU - dead link 6/09
http://www.rmit.edu.au/bus/cmqr)
- From F.
Winslow Taylor
to W. Edwards
Deming - Over a
Century of
Progress (JF
Dalrymple, RMIT
Univ, AU) -
pdf
- From Quality
Management to
Organizational
Excellence:
"Don't Throw the
Baby Out with
the Bath Water"
(KJ Foley, RMIT
Univ, AU) -
pdf
- HACCP as an
Innovation Tool:
Case Studies in
Horticulture (Bryar,
RMIT Univ, AU) -
pdf
wiki:
[Return to Contents
List]
sales,
selling, salesmanship:
UW
- Mktg 335
Principles of
Selling
- ABC's of Relationship Selling, 11th ed (C Futrell) - Amazon
Wharton
WSU Vancouver -
Professional
Sales
Certificate
- Mktg 360
Marketing
- Essentials of Marketing, 12th ed
- MgtOp 485
Negotiations
- Negotiation, 6th ed. (R Lewicki, D Saunders, B Barry) - Amazon
- Mktg 379
Professional
Sales
(R Pimentel)
- Selling: Building partnerships, 7th ed (B Weitz, S Castleberry,
Tanner J.) -
book web site- Amazon
- Handbook of Technical Writing, 9th ed. (GJ Alred, CT Brusaw, WE Oliu) - Amazon
- Mktg 407
Buyer Behavior
- Mktg 480
Business-to-Business
Marketing
(A Sa Vinhas)
papers:
- Development of
industrial
service
offerings: A
process
framework (D
Kindstrom, C
Kowlkowski J Srvc Mgmt
20(2):156-172)
- How to sell
services more
profitably (W
Reinartz, W
Ulaga, Harv
Bus Rev
86(5):90-6, 129
, 2008)
- Incorporating
consulting into
veterinary
practice (DH
Tyler, AABP
Proceedings
36:18-24, 2006)
- Strategies for
selling (P
O'Halloran, Open
Source Business
Resources, Oct
2010 -
html)
people
- Green,
Charles H. -
blog
- TrustedAdvisor
- Selling Professional Services (1/10) - pdf
- Conducting the Sales Conversation (1/01) - pdf
- Ten Myths About Selling Intangible Services (1/10) - pdf
- Top 8 Facts About Trust and How to Become More Trustworthy (10/01)
- Sell by Doing, Not Selling by Telling (1/02) - pdf
- Trust in Business: The core concepts (4/07) - pdf
- Three Strategies for Creating Customer Trust (5/10) - pdf
- Trust-Based Selling: Using customer focus and collaboration to build long-term relationships, 2005 - Amazon
- What is Trust-based Selling? - pdf
- Trust-based selling - the new 5C's - pdf
- Minion, Terry - Upward Trend Management Services
books:
- How I raised
myself from
failure to
success in
selling, 1947
(Frank Bettger)
-
Amazon
- Professional
Selling:
A trust-based
approach, 4th
ed. (TN Ingram,
RW LaForge, et
al.) -
Amazon
- Rainmaking Conversations: Influence, persuade, and sell in any situation - Amazon
- The Accidental
Salesperson: How
to take control
of your sales
career and earn
the respect and
income you
deserve, 2000
(Chris Lytle) -
Amazon
blogs:
BNet - Sales Machine (Geoffrey James)
- The 8 most dangerous myths about sales (2/3/11)
- The 9 dangerous myths of B2B marketing (1/27/11)
- The 7 deadly
sins of
successful sales
teams (12/22/10)
- The 7
cardinal virtues
of selling (8/9/10)
- The seven
deadly sins of
selling (8/5/10)
- B2B selling
made absurdly
simple (7/28/10)
- Impress your
customer: 7 easy
strategies (7/21/10)
- Building a
customer
relationship:
What's your
first move? (7/12/10)
- Create a
powerful sales
process in 6
easy steps (7/6/10)
- How to close a sale in 6 easy steps (3/4/10) Linda Richardson, EyesOnSales
- Top 10 dumb mistakes sales reps make (7/21/09)
Penelope Trunk's
Brazen Careerist
- How to sell anything to anyone (6/25/08)
RainToday
Scalable
Intimacy:
Branding in the
age of social
media
Selling to Small
Businesses
SMM - Sales
& Marketing
Management
TrustMatters
videojug
wiki
sales
wikihow
how to sell a product
[Return to Contents
List]
service business:
[Return to Contents
List]
systems
thinking:
Each part of a system can itself be described as a system. A system can be
very different from its parts.
Gerber
- Agricultural systems links
- Farm Management for Asia: a Systems Approach (JL
Dillon, FAO Farm Systems Management Series - 13, 1997) -
TOC
- Holistic Management International
- ICRA Links to systems and systems thinking
- Systems Thinking Introduction: A lesser traveled path,
JM Gerber,, 200,
2007 -
slideshare
- An introduction to systems thinking (Karl
North, In Practice No. 103, 2005
ppdf )
- Systems thinking and practice in agriculture, 1991 (RJ
Bawden, J Dairy Sci 74(7):2362-2373
pdf)
- The Systems Concept of Beef Production: BIF Fact Sheet, 1993
G2037 J Massey
- The VSM Guide (viable system model - Jon Walker)
- wiki
[Return to Contents
List]
time management:
[Return to Contents
List]
journal
articles:
- BNet
- Can college teach you to sell? (7/27/09)
- Entrepreneur
- The Top Entrepreneur Programs 2010
- The Corner Office (Steve Tobak - BNet)
- Power comes from experience - Get it now, while you can (10/5/10)
- How to Seriously
Motivate People
(9/15/10)
- 5 Business books that made a difference (8/17/10)
- What They Don’t Teach You at Harvard Business School by Mark H. McCormack
- The Tao of Leadership by John Heider
- The Marketing Imagination by Theodore Levitt
- Relationship Marketing by Regis McKenna
- Marketing High Technology by William H. Davidow
- Liars Poker, Michael Lewis
- The Dilbert Principle, Scott Adams
- The Debunker (Mark Henricks
- BNet)
- Why the Small Business Failure
Rate Is 90 Percent Smoke and
Mirrors (9/2/10)
- The Economist
- Why do firms exist? Ronald Coase, the author of "The Nature
of the Firm"(1937), turns 100 on December 29th (12/16/10)
- Reality bites: Elinor Ostrom and Oliver Williamson win this
year's Nobel prize for economics (10/15/09)
- The Strategist (Thomas A.
Stewart, BNet)
- Stop ducking hard choices and start nurturing dissent (10/5/10)
[Return to Contents
List]
books:
- Barron's Business Library
[Return to Contents
List]
business magazines and newspapers (selected):
[Return to Contents
List]
blogs:
- The Entrepreneurial Mind (Jeff
Cornwall, Belmont U)
- Regulatory
Costs Rise as
Small Businesses
Struggle to
Survive (9/29/10)
- The impact of regulatory costs on small firms - pdf
- Tannerisms on Tuesday
- Work Matters (Bob Sutton)
- My
Favorite Books
for Bosses (8/21/10)
[Return to Contents
List]
wiki:
[Return to Contents
List]
Farm and Ranch Business Management:
[Return
to Contents List]
Applied Economics:
Economics is the study of how people make
marketplace
decisions,
whether purchasing or selling.
You need at least an intuitive understanding
of the concepts of risk and risk management, costs and returns (fixed costs, variable costs, marginal costs
and returns, breakeven), the time value of money (present value, future value),
the key financial reports (net worth statements,
enterprise budgets, accrual vs. cash accounting, balance sheets, cash flow
statements)
and the principle methods for evaluating alternatives (partial budgets,
sensitivity analysis). At best, be able to evaluate the economic
consequences of different alternatives, at minimum such evaluations by others,
and understand enterprise analysis sufficiently to apply it to specific situations, either yours or client's.
At least understand trends in input costs and output prices and the
relationships between them including seasonal effects.
Handouts:
- Basis of Marketplace Economics (pdf)
- Capital Management and Investment Decisions: Ownership costs
and capital budgeting (pdf)
Economic literacy tests:
For people with no undergraduate
economics
courses, some excellent math-free books
covering the
fundamentals of economic thinking, particularly microeconomics and price
theory, are:
- Dooley, Peter C (1973). Elementary Price Theory. (short paperback - used book market)
-
Goldie, DC, GS Murray
(2011).
The
Investment
Answer:
Learn to manage
your money &
protect your
financial future
-
Amazon -
book
website
- Gwatney, James, Richard Stroup, Dwight Lee,
Tawni Ferrarini (2010).
Common Sense
Economics: What everyone should know about wealth and prosperity,
revised ed.
Book website
Amazon
- Hazlitt, Henry (1946, 1978). Economics in
One Lesson: The shortest and surest way to understand basic economics. - original
pdf
pdf2 1978
pdf Amazon
-
Ip, G (2010).The
Little Book of Economics:
How the economy works in the
real world -
Amazon
- author's
blog
- Sowell, Thomas (2007). Basic
Economics: A common sense guide to the economy, 3rd
ed.
Amazon
- Weaver, Frederick S (2006).
Economic Literacy: Basic Economics with an
Attitude, 2nd ed. Rowman & Littlefield Amazon -
on-line version
- Wheelan, Charles (2003). Naked Economics:
Undressing the Dismal Science. WW Norton, 388 pg pprbk
Amazon
- SM Flynn (2005). Economics for Dummies is also a good and inexpensive introduction
to economics if you can tolerate the title and cover colors.
Amazon
For items specific to agricultural economics, see the Applied Agricultural Economics section in In-print & On-line Production Medicine Information Sources.
Various on-line textbooks and quickly outdated lists
1 2 3
are available. Some
examples:
General texts:
Because federal farm policy drives farm
economics, understanding the political economy of agriculture (subsidies,
market orders, transfer payments, tax policy, tariffs and so
on) is important to understanding the cycles and
trends of commodity and input prices. The best book is:
wiki:
WSU
- EconS 404 Economics for Managers (R Rosenman -
WSU summer web-based course - he welcomes
interested veterinary students)
- The focus is introducing
the tools and material
necessary for an entering
MBA student, emphasizing
microeconomic analysis with
the goal of providing a
working knowledge of the
economy and basic abilities
in economic analysis
- Text:
Managerial
Economics: Economic Tools
for Today's Decision Makers,
6th ed, P Keat
and P Young -
Amazon .
methods:
- CSU Extension
- Break-Even Method of Investment
Analysis, no. 3.759 -
html
pdf
- Partial Budget Form, no. 3.761 -
html
pdf
- EPA -
Guidelines for Preparing Economic Analysis
- FAST - Farm Analysis Solution Tools - U Illinois
- Purdue Extension -
Ag
Economics
- Are your farm business management skills
ready for the 21st century? - ID-244
pdf
- Small Farm Success Project
-
Business Management - (U
Maryland Extension -
Farm Management)
- Analyzing Investment Opportunity:
The
Time Value of Money in Farm Decisionmaking -
pdf
html pdf2
- Enterprise Budgets in Farm Management
Decisionmaking -
pdf
html
pdf2 (Maryland Ext Fact Sheet 545)
- Cost and Revenue Considerations
in Farm Management Decisionmaking pdf2 (Maryland Ext Fact Sheet 546)
- Using the Partial Budget To Analyze Farm
Change -
pdf
html
pdf2 (Maryland Ext. Fact Sheet 547)
- Using economic principles
to manage your farm -
pdf
html
pdf2
(Maryland Ext. Fact Sheet 548)
- Western Risk
Management Library -
Business planning
- Economic analysis of a new business -
Doing it right, 1996 (Erickson, D, Kansas
State ,
pdf)
- Partial budgeting, 1992 (Dalsted, NL, PH
Gutierrez, Colorado State,
pdf)
- Using a partial budget to analyze changes in
your farm operation, 2001 (T Teegerstrom,
pdf)
- WSU
- Using Enterprise Budgets to Make
Decisions about Your Farm (R Carkner, WSU
PNW0535) -
pdf
pdf2
- books:
- Slenning, BD (2001). Quantitative Tools
for Production-Oriented Veterinarians. Chapt
2, pgs. 47-106 in: Radostits, OM (ed.,
2001). Herd Health:
Food Animal Production Medicine, 3rd
ed.
Other Selected On-Line/Printed Materials:
- Agriculture & Business Management Index - Colorado State University
(includes information on how to prepare partial budgets, enterprise budgets and
standardized performance analysis)
- Agricultural Economics for Veterinarians: Partial
Budgets for Beef Cow Herds, 1999 (RL Larson, VL Pierce, Compendium on CE
for the Practicing Veterinarian,, 21(9 suppl):S210-S219)
- Agricultural economics for veterinarians: Marketing beef cow herds.
(RL Larson, VL Pierce,
Compendium on CE for the Practicing Veterinarian, 21(10 suppl):S235-S241)
- A mixed methods inquiry: How dairy farmers perceive the value(s) of
their involvement in an intensive dairy herd health management program.
(Kristensen E, C Enevoldson, ACTA Veterinaria Scandinavica 50(1),
2008,
pdf).
- A systematic approach to improve productivity and profitability of
beef cattle ranches, 1992.
(Toombs, RE, Wikse, SE, Field, RW et al. Compendium on CE for the
Practicing Veterinarian, 14(9):1237+)
- Costs and Benefits of Preventing Animal Diseases: A
review focusing on endemic diseases, 2005 (html,
pdf)
- Enterprise analysis - A method to evaluate alternative production
and management practices for cow-calf operations, 1993. (Toombs, RE, Wikse, SE, Salman MD et al. JAVMA 203(6):810-815)
- Methods to evaluate a beef cattle ranch's financial status and
identify unprofitable management practices, 1993. (Toombs, RE, Wikse,
SE, Field, RW et al.
Compendium on CE for the Practicing Veterinarian, 15(1):149+)
- Old economics for new problems: Livestock disease (Presidential
address, McInerney J, J Ag Econ 47(3):295-314, 1996).
- Partial
Budgeting
- Techonomics: Anticipating the future (HL Martin) -
pdf/a>
- Therapeutic Decision Making in Pig Practice: Economics Made Easy, 1996 (pdf)
- The economics of veterinary services, 1988. (Howe KS,
British
Vet J 144(4):343-350)
macroeconomic data:
people:
- Duffy, Michael - Ag Economics Prof, Iowa State U
- Economies of Size in Production
Agriculture, 2009 J Hunger Environ Nutr
4:375-392
- External costs of agricultural
production in the United States, 2004 Int J Agric Sustainability 2(1):1-20.
- The Clock is Ticking for Rural America,
2006
pdf
- Lawrence, John - Director, Iowa Beef Center, Iowa State
- Wittman, R. L. "Dick" -
Wittman
Consulting
blogs:
Wikipedia:
[Return
to Contents List]
Personal Finance: (Note:
The
following list is incomplete, I don't heed my own advice, and the included items
are not checked for accuracy as I'm not qualified to do so! Proceed at your own
risk!)
Note
that not all
advice is
legitimate: a cautionary
analysis -
". . . one of
the dumbest
financial advice
books I have
ever read. It
contains many
factual errors
and numerous
extremely
unlikely
accounts of
events that
supposedly
occurred. . . .
is a salesman
and a
motivational
speaker. He has
no financial
expertise and
won’t disclose
his supposed
real estate or
other investment
success. . . . .
contains much
wrong advice,
much bad advice,
some dangerous
advice, and
virtually no
good advice."
- Common Sense Economics: What
everyone should know about
wealth and prosperity, revised
(2010) -
Amazon
- U Arizona
- U Idaho
Money 101
- Orman, Suze
- The Money
Book for the
Young, Fabulous
and Broke, 2007
- Amazon
- Reed, John T.
- a cautionary
analysis -
". . . one of
the dumbest
financial advice
books I have
ever read. It
contains many
factual errors
and numerous
extremely
unlikely
accounts of
events that
supposedly
occurred. . . .
is a salesman
and a
motivational
speaker. He has
no financial
expertise and
won’t disclose
his supposed
real estate or
other investment
success. . . . .
contains much
wrong advice,
much bad advice,
some dangerous
advice, and
virtually no
good advice."
- retirement:
- Stanley, TJ
- The Millionaire
Next Door,
1998 -
Amazon
- Tyson, Eric
- Personal Finance
for Dummies
6th
ed, 2009 . -
Amazon
- Vaz-Oxlade, Gail
- texts (incomplete list and
included items are not vetted
for accuracy!):
- Be Prepared,
Be Informed, Be
in Charge:
Simple
strategies for
managing your
money (FDIC,
2006/07) -
pdf
- Building
Wealth: A
beginner's guide
to securing your
financial future
(Federal Reserve
Bank of Dallas,
2009) -
pdf
- Get the
Facts on Saving
and Investing
(SEC, 2006) -
pdf
- Money
Matters: Your
guide for
financial
security (AARP,
2007) -
pdf
- Pathways to
getting ahead
(Federal Reserve
Bank of Boston,
Brandeis U,
2003) -
pdf -
html
- Personal Finance
for Dummies
6th
ed, 2009, Eric
Tyson . -
Amazon
- Personal Finance:
Turning money
into wealth, 5th
ed, 2010 (AJ
Keown) -
Amazon
- Personal Finance:
Skills for life,
2005 (VL
Bajtelsmit, LG
Rastelli) -
Amazon
- Personal Finance::
Managing your
money and
building wealth,
2005 (VL
Bajtelsmit,
LG Rastelli -
Wiley Pathways
- pprbk
version?)
- Chap 4: Managing your cash and savings - pdf
- The Investment Answer: Learn to
manage your money & protect your financial future, 2011, DC
Goldie, GS Murray -
Amazon
- The Intelligent Investor: The
Definitive Book on Value Investing. A Book of Practical
Counsel (Revised Edition), 2003, B Graham, J Zweig -
Amazon
- The Millionaire
Next Door,
1998, TJStanely -
Amazon
- The Money
Book for the
Young, Fabulous
and Broke, 2007,
Suzie Orman
- Amazon
- blogs:
- Top 100 Personal
Finance Blogs
(WiseBread)
- Top personal
finance experts
(FreeMoneyFinance,
3/9/10)
- 35 best
personal finance
books (My
Dollar Plan,
1/11/10))
- Weston, Liz
- 2010 Betty
Furness Consumer
Media Service
Awardee
- Note
that not all
advice is
legitimate: a cautionary
analysis -
". . . one of
the dumbest
financial advice
books I have
ever read. It
contains many
factual errors
and numerous
extremely
unlikely
accounts of
events that
supposedly
occurred. . . .
is a salesman
and a
motivational
speaker. He has
no financial
expertise and
won’t disclose
his supposed
real estate or
other investment
success. . . . .
contains much
wrong advice,
much bad advice,
some dangerous
advice, and
virtually no
good advice."
- wiki
[Return
to Contents List]
Other
Internet
Resources:
blogs:
Consultants
Food for Thought:
Agricultural calculators
International Agriculture:
Quotes:
- Peter Drucker quotes: (Think
Exist, The Drucker MBA
pdf)
- Marketing is the whole business, taken
from the customer's point of view -
source
- The purpose of business is to create and
keep a customer
- Management is doing things right.
Leadership is doing the right things.
- Today knowledge has power. It controls
access to opportunity and advancement.
- To develop yourself, you have to be
doing the right work in the right kind of
organization.
- Innovation is the specific instrument of
entrepreneurship, the act that endows
resources with a new capacity to create
wealth.
- We now accept the fact that learning is
a lifelong process of keeping abreast of
change. And the most pressing task is to
teach people how to learn.
- The aim of marketing is to know and
understand the customer so well the product
or service fits him and sells itself.
- Knowledge workers must take
responsibility for managing themselves.
- Opportunity is where you find it, not
where it finds you.
- The best way to predict the future is to
create it.
stuff:
- Brain Based Biz
(Robyn McMaster)
- Jim Harris - speaks on The
Learning Paradox -
YouTube
- RFE: Resources for Economists on the Internet
Digital communication innovation continues changing how veterinarians access and exchange information. Instead of being
isolated from your fellow practitioners, you can rapidly share information with others that have
similar practice interests. The following are recent examples of developing
social networking software:/p>
[Return
to Contents List]
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