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Ancillary Notes on Problem Oriented Medical Records

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These notes discuss veterinary medical records in general. Examples of forms at this site are from the Veterinary Teaching Hospital. Some forms are no longer in use but remain at this site as examples.  


There are many different "styles" in which medical records are written. A goal of any practice should be to have a uniform record keeping system that is consistently used by all members of the practice.  A medical record should "speak for itself". One should be able to read a well written medical record and without ever having seen the patient, be able to gain a comprehensive understanding of the patient's medical care.

Problem based medical records are part of a similarly named (problem oriented) clinical reasoning process. Working with problems is not unique to medicine.   A problem based approach in engineering is referred to as systems analysis.   The problem oriented approach was first introduced to the medical fields in the 1960's by a physician, Dr. Lawrence Weed. You may hear the POMR system referred to as the Weed system. 

The POMR system is a logical system centered around the identification and resolution of the patient's problems.  The problem oriented approach differs from other approaches in which a list of differential  diagnoses are generated in the exam room, without giving much consideration to the possibility that not all the patient's problems are due to the same cause.  Although the problem based approach is also intended to lead to a diagnosis, the problem based approach prevents the clinician from "jumping to a diagnosis" with tunnel vision and potentially overlooking important aspects of the patients disease(s).

Problem oriented approaches are excellent learning tools which promote a better understanding of the pathologic and physiologic basis for disease as well as an understanding of the relationship (or lack of relationship) between problems. For example a patient may present with complaints of polyuria, polydipsia and polyphagia. The clinician may decide that based upon the last few cases (s)he has seen with similar signs, that diabetes mellitus and hyperadrenocorticism (Cushings Disease) are likely diagnoses.   They may overlook the fact that the patient is not only urinating large volumes (polyuria) but is also urinating frequently (pollakiuria) and with evidence of discomfort (dysuria).  Urinary tract infections occur commonly as a consequence of both diabetes mellitus and Cushings disease.  By methodically evaluating each patient problem, pollakiuria and dysuria would be identified as unique problems, separate from the signs more typically attributed to diabetes and Cushings (polyuria, polydipsia and polyphagia) and the possibility of a concurrent urinary tract infection would not be over looked.

Problem based records systems can allow for easy retrieval of data, especially when the data is computerized.  For example, you may wish to search medical records for dogs which had neutropenia regardless of cause, in order to write a paper or to get an appreciation of the frequency of occurrence of neutropenia with certain diseases.  If only the diagnoses were recorded rather than all the "problems" the patient had which lead to the diagnosis, it would not be possible to gather information about specific problems from the medical record.

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A complete medical record will consist of several components including:

  • Data base(s) which is gathered information
  • Problem list which a list of what is wrong with the patient based on the information that is gathered
  • Plans are made to figure out what is causing the problems or to treat the patient
  • Progress notes are the written descriptions of the course of action

The data base is information that is collected by the user of the medical record, either the veterinarian or a technician. In order to collect a similar amount of baseline information about all patients, and to avoid omissions, the minimum data base should be defined in advance and should always be collected. A minimum data base should always include:

  • The chief complaint(s)

    The chief complaint may be very specific such as vomiting or hair loss or may be very vague such as ADR (ain't doing right). Be careful of overinterpreting information that is told by the client. The classic example is the use of the terms vomiting and regurgitation which are distinctly different problems caused by different diseases but the terms may be used interchangeably by a client.

  • Patient signalment

    This is the physical description of the animal including species, breed, sex, neuter status, age and color and/or markings.

  • History

    The length and depth of the history may vary with the type of problem the patient presents with. For example, there may be a defined set of questions that are asked of the owner of a healthy puppy or kitten including topics such as house breaking that may not be asked about sick animals. (see VM 568 web site for information about patient history). Specific forms are available which contain a "checklist" of questions to ask or the history can be obtained in a "free form" fashion or a combination of check list and freeform.

  • Physical exam findings

    A basic physical exam can be performed in just a few minutes by an experienced clinician. It is wise to perform a complete basic physical exam on all patients. The physical exam can be an inexpensive but sometimes high yield procedure and forms the foundation for comparisons on subsequent visits to the Veterinary Hospital. There are several types of specialized exams that can be performed including neurologic exams, lameness exams and ophthalmologic exams.   The specialized exams are performed as dictated by the presenting complaints of the owner. See the VM 568 web site for additional information about physical examinations. Specific forms are available on which to record the information identified during examination.

The data base may include laboratory tests, radiographs, or other diagnostic tests. Certain types of data bases may be defined for certain classes of patients. For example a data base may be defined based on the presenting problem and is called a "problem-specific data base".

A problem-specific data base for patients with dermatologic complaints may include in addition to the minimum data base:

derm_map.jpg (10521 bytes)

map to record location of lesions

  • a specific dermatology history and exam form
  • skin scrapings
  • woods lamp exam

pups2.jpg (11798 bytes)
A data base may be defined based on the age of the patient. A pediatric data base may include questions about house training and a fecal exam in addition to the minimum data base.

A limited amount of laboratory data may be collected on patients scheduled for elective surgery such as a PCV, total protein and urine specific gravity in addition to the minimum data base whereas an extended data base including a CBC, biochemistry profile and urinalysis may be obtained on all sick animals.

The following are guidelines for the "amount" of laboratory information that should be collected pre anesthesia for patients with various degrees of illness.

Guidelines for Preoperative Bloodwork

ASA Status <5 years old 5 - 10 years old > 10 years old
I. Excellent PCV, TP, AZOSTIX PCV, TP, AZOSTIX CBC, BUN, UA
II. Good PCV, TP, AZOSTIX PCV, TP, BUN, UA CBC, BUN, UA
III. Fair CBC, BUN, UA CBC, UA, PROFILE CBC, UA, PROFILE
IV. Poor CBC, UA, PROFILE CBC, UA, PROFILE CBC, UA, PROFILE
V. Critical CBC, UA, PROFILE CBC, UA, PROFILE CBC, UA, PROFILE
Excellent:
Good:
Fair:
Poor:
Critical:
normal, healthy patient
mild systemic disease
moderate to severe systemic disease
severe systemic disease that is a threat to life
moribund patients that are not expected to survive

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From the data base a problem list is developed. A problem is anything that interferes with the patient's well being and requires further management or evaluation.

There are several types of problems including:

  • A clinical  abnormalities (e.g. vomiting)
  • Physical findings (e.g. mass on leg)
  • Laboratory abnormalities (e.g. increased BUN)
  • Disease states (e.g. diabetes mellitus)

The problems should be stated only to the degree they are understood. In other words do not over state problems. For example, the owner may use the phrase regurgitation to describe vomiting.

Problems can change over time and may be:

  • Resolved (they are gone- either due to your intervention or Mother Nature's)
  • Redefined (updated to a higher level...for example, vomiting is updated to uremia, then as the results of more diagnostic tests become available, the uremia may be updated to acute renal failure from antifreeze ingestion)
  • Combined with other problems (oliguria, depression and vomiting may all be grouped together under the problem of ARF due to antifreeze poisoning)
  • Inactivated (this means they are still unresolved problems but they are not being addressed diagnostically or therapeutically)
  • Left open (these are the problems for which a diagnosis is being sought or for which treatment is being administered)

Problems are listed on a specified form in the record called the master problem list (MPL). This list is dynamic and will lengthen or shorten as additional problems are identified or problems are resolved (solved).

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Plans are made using information obtained from the data base(s). There are 3 types of plans:

  • Diagnostic plans
  • Therapeutic plans
  • Client education

Diagnostic plans are made in order to attempt to make a diagnosis which will explain one or more of the animal's problems. Diagnostic plans are made in the form of hypotheses called "rule-outs" or "differential diagnoses".   Do NOT list every possible rule out for a problem. List 3 or 4 rule outs that are most probable for each problem, given the signalment and environment of the patient. For example heartworm disease may be considered a probable cause of cough in a five year old dog from Mississippi but not be considered as a likely cause of cough in a 3 month old dog from Pullman.  There are several textbooks and computer programs than provide lists of possible causes for specific problems. Consider the most common diseases before considering the unusual diseases:

WHEN YOU HEAR HOOFBEATS........

zebra.jpg (21997 bytes)

Possible rule outs can also be generated using the damnit acronym to guide the selection of rule outs:
YOU DO NOT HAVE TO LIST A RULE OUT IN EACH OF THE DAMN IT categories for each problem. The following example shows how diverse the rule outs may be, but remember to consider the most common causes for a problem first, BEFORE looking for "zebras".

"DAMN IT" acronym for causes of problems

example problem: weakness

D degenerative degenerative myelopathy
A anomalies
autoimmune
malformation of the spinal cord
SLE polymyositis or meningitis
M metabolic hypoadrenocorticism
N neoplasia
nutritional
lymphosarcoma of spinal cord
thiamine deficiency
I inflammation
infectious
immune mediated
iatrogenic
idiopathic
fungal meningitis (blastomycosis)
T toxic
traumatic
lead poisoning
auto trauma

Example:

Hypothesize that uremia is the cause of a dogs vomiting. Uremia is one of the possible differential diagnoses for the problem of vomiting. In order to either incriminate or exclude uremia as the cause of the dog's vomiting you will need to perform specific testing. The most important tests to "rule in or rule out" uremia as the cause of the vomiting are BUN, creatinine and urinalysis. The results of these specific tests will either prove (rule in) or disprove (rule out) the hypothesis that uremia is the cause of vomiting in this patient.

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Plans are also made for treatment and plans can be made to communicate findings to the owner. These plans are therapeutic plans and client education plans, respectively.

There are several types of treatment including:

specific eliminate or modify the primary cause of the disease process

surgical removal of a tumor
antibiotics for a bacterial cystitis

supportive treatment that corrects or modifies abnormalities that occur secondary to a disease process

fluid and electrolytes therapy for the patient with hypoadrenocorticism

symptomatic eliminate or suppress clinical signs without affecting or knowing the underlying cause

antiemetics to suppress vomiting
antitussives to suppress cough

palliative treatment for patients with untreatable diseases in order to make them more comfortable. Includes a combination of supportive and symptomatic treatments.

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Progress Notes are the method used to record information which is planned or performed. Progress notes are written in the form of SOAPs.

S = Subjective What the patient tells the Doctor. As our patients don't usually talk, subjective information is limited. Some people write subjective assessments such as bright and alert or depressed as subjective data.

O = Objective Numbers and other "hard" data... a BUN of 56mg/dl, a grade II/VI heart murmur.

A = Assessment This is your interpretation of the data. What is the significance of the BUN of 56 mg/dl?

P = Plans What are you going to do next? Are you going to start a treatment? Do you need to perform additional lab tests?

At least one SOAP is written for each active problem daily. For rapidly changing problems may need more than one SOAP daily. For some problems the SOAP will remain unchanged for several days.

Other progress notes include

  • Flow sheets
flow.JPG (43045 bytes) This is an example of a flow sheet for laboratory data. Flow sheets can show trends in any type of numerical data.
  • Medication administration record (MAR)
mar.JPG (69932 bytes)
This form can be used to follow drug therapy in a patient. It is easy to determine duration of each drug using this type of flow sheet as opposed to having to read each daily record entry.
  • Discharge summary
discharge.JPG (97007 bytes)
Discharge forms are written in terminology that the client will understand. They are intended to provide a summary of what is wrong with the animal and to provide instructions for home treatment or after care.

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In order to facilitate easy reading of a record, all records in the hospital should be arranged in the same order.  Follows is an example of  record order:

  • MPL Master Problem List
  • MAR Medication Administration Record
  • Lab flow sheets
  • Other flow sheets (lists of temperatures, urine volumes etc..)
  • History and physical exam forms
  • SOAP sheets in chronological order
  • Rest of record in an orderly manner

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This is an overview of how to use the POMR system using the example presented in class: Each section in the hospital at WSU may use variations of the following.

foxy.jpg (13414 bytes)

Signelment: "Foxy Lady"
six year old intact female Springer Spaniel
black & white

History: The owners noticed "lumps" under Foxy's neck a few days ago. She has been drinking and urinating "a lot" for the past few weeks. Her right eye looks red and "bulgy". She has vomited a few times over the past week and her appetite is reduced. She has been scratching her left ear for the past week.

Physical Exam: All peripheral lymph nodes are ~4-5 times normal size. She is ~8% dehydrated based on skin turgor. There is a 4 x 4cm firm, raised, hairless lesion on the lateral aspect of the left elbow. The conjunctiva and nicitans of the right eye are red and swollen. There is ceruminous exudate in the left ear.

Day 1 - define problems obtained from history, physical exam, and any initial lab work.

Foxy Lady's initial problem list

  1. lymphadenopathy

  2. anorexia

  3. polyuria-polydipsia

  4. vomiting

  5. conjunctival inflammation OD

  6. elbow mass- left

  7. otitis - left ear

  8. 8 % dehydration

Day 1 - on a physical exam sheet or on a SOAP sheet,  list each problem followed by the most likely rule outs for that problem with a short diagnostic plan for each rule out: Do not list every possible rule out for a problem. List 3 or 4 rule outs that are most probable given the signalment and environment of the patient.  

ro.JPG (51045 bytes)

Initial diagnostic plans for #1: lymphadenopathy

R/O Lymphosarcoma
DX plan: lymph node aspirate

R/O Histoplasmosis
DX plan: lymph node aspirate, fungal titers, bone marrow aspirate

R/O Brucellosis
DX plan: lymph node aspirate, B. canis titer


Initial diagnostic plans for #2: PU/PD

R/O renal failure
DX plan: BUN, creatinine, USG

R/O hypercalcemia associated with LSA
DX plan: serum calcium

R/O liver disease
DX plan: SALT, SAP, albumin

Formulate a R/O list and DX plan for each problem.

THEN.... Look for the occurrence of the same R/O's (diseases) on multiple lists. These are the diseases on which you should focus your initial diagnostic efforts. Remember that not all the problems may be caused by the same disease.

Not all diagnostic plans will actually be performed. It is important to differentiate in the patient record which tests were considered and which were actually performed. This is usually done by placing a check box adjacent to tests that are performed and checking the box and signing as the test is performed.

Subsequent to day 1, a master problem list is generated and each problem on Master Problem List (MPL) which remains active gets at least one SOAP daily. If several problems can be grouped together under one disease ® update MPL and SOAP as one new problem.

mpl.JPG (41415 bytes)

soap.JPG (66893 bytes) SOAP for problem #1, lymphadenopthy

S. depressed

O. All peripheral lymph nodes are ~ 4 - 5 times normal size. Cytologic examination of a fine needle aspirate disclosed a homogeneous population of lymphoblasts.

A. The above findings are consistent with a diagnosis of multicentric, lymphoblastic lymphosarcoma.

P.DX: bone marrow aspirate to stage the cancer
update on MPL to Lymphosarcoma

RX: COP chemotherapy protocol pending owner permission

CE: give owner's 8 -12 months average lifespan. Discuss cost and risks associated with chemotherapy

SOAP for problem #2, PU-PD

S.depressed

O. BUN = 90 mg/dl, Creat = 5 mg/dl, USG = 1.012, Ca++ = 17 mg/dl

A. The presence of azotemia in conjunction with isosthenuric urine confirms kidney failure. This patient has hypercalcemia; calcium is nephrotoxic and can directly interfere with renal concentrating mechanisms. As this patient has LSA, the increased calcium is a paraneoplastic condition resulting in renal failure (pseudohyperparathyroidism).

P. DX: update on MPL to Lymphosarcoma

RX: saline fluid therapy to reduce serum calcium. See problem # 7, dehydration, for fluid therapy plans.

CE: The hypercalcemia can be normalized with chemotherapy. The renal damage may or may not be reversible.

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If a problem is not to be pursued, write one SOAP to explain "why" and then inactivate on MPL and do not SOAP again.

As new problems arise, a SOAP is written for each. Use the "A" (assessment) for rule outs for each new problem and the "P" for the Dx plan for those rule outs.

The master problem list should reflect changes in the status of the problems. There is more than one way to generate a master

 problem list:

mpl2.JPG (64686 bytes)

mpl3.JPG (60484 bytes)

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Abbreviations:

MPL = Master Problem List
MAR = Medication Administration Record
S = Subjective data
O = Objective data
A = Assessment of subjective and objective data
P = Plan: May include

Dx - diagnostic plan

Rx - therapeutic plan

CE - client education

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This page was last edited on August 04, 2005 by CRD
visits to this page since November 29, 1999