College of Veterinary Medicine

DC for Clients and Facilitators

Client Script/Scenario


A few days before the DC begins, your case facilitator will provide a Day 1 Client Script.  The script contains the basic information you will need to get your case started on Tuesday.  It contains detailed information on your animal or herd -including the reasons for today's visit, clinical - personal history, and answers to specific questions you are likely to be asked.  Pretty much everything that is essential will be written down on your Day 1 script.  If you’re asked something not on the script, you can just improvise!

  • Your facilitator may want to meet or talk with you as late as the day before the DC starts so that your script can be tailored a bit to fit your real life circumstances.  This makes the story and details easier to remember, but is not always possible. The evening client training meeting, set for Monday at 6 pm is also another opportunity you will have to speak with your facilitator about the case.
  • Do your best to memorize (know) your DC story and the details, as it makes the interview more realistic and more enjoyable for you.  However, there is sometimes a lot to remember so don’t worry about having to refer back to your script during the interview.  The students know you have a lot to keep track of and have been told you may use your script.  They also know that you are likely to be writing notes during each interview.
  • You will NOT be told the diagnosis on your case until the students figure it out and tell you themselves.  We’ve found that this makes the experience more realistic and more fun for both DC clients and students.  Instead, you will be working closely with your assigned case facilitator throughout the week.  He or she will be consulting with you multiple times each day.  At that time they will provide more information for you to share with the students, additional questions for you to ask or issues to raise, and specific advice on interacting with particular clinics or individual students. 
     Our students are wonderful.  Enjoy them and yourselves!
 
For an Example of a Day 1 client script

 

To review an example of a Clinic Scenario - given to each student clinic
 
To review an example of a Student Photo Sheet - photos of students in each clinic

 

Last Edited: Jul 18, 2012 9:02 AM   


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