Accessing Services: COVID-19 Update

Counseling and Wellness has modified its practice procedures and will be providing all services by secure Zoom or telephone. Please contact our Office Assistant, Amy Donaldson by email (amy.donaldson@wsu.edu) or phone, 509-335-5036 during regular business hours (M-F, 8:00 AM to 5:00 PM) to access services. Therapy services are available to students within the College of Veterinary Medicine, and consultation/referral services are available to faculty, staff, or house officers within the College of Veterinary Medicine.

After-hours crisis services are available to students through Counseling and Psychological Services (CAPS) at Cougar Health by calling 509-335-2159.

First Visit 

During your first visit, you will meet with a counselor who will listen to your concerns and work with you to determine a course of action. This could include scheduled ongoing sessions with a counselor or referral to a community provider. Intake paperwork, including informed consent, will be reviewed and completed during this session.

How to Schedule 

To schedule your session, please contact Amy Donaldson, (M-F, 8:00-5:00) by email at amy.donaldson@wsu.edu or by phone at 509-335-5036. You can also contact the counselors directly by email or phone.

Crisis Support 

Crisis support is available after 5 pm, on weekends, and during University holidays by phone: 509-335-2159. Call 911 in any emergency situation or if a student poses an immediate threat to self or others. Some additional resources can be found here:

• National Suicide Prevention Lifeline
  1-800-273-TALK (8255)
  Press 1 for veteran’s services or send a text to 838255
• En Español
  1-888-628-9454
• For Deaf and Hard of Hearing via TTY
  1-800-799-4889
• Crisis Text Line
  Text HOME to 741741
  Text STEVE to 741741 for support specific to individuals of color
• Trevor Lifeline (LGBTQ)
  1-866-488-7386 or text START to 678678
• WSU Employee Assistance Program
  1-877-313-4455
  Student Care Network

Community Referrals 

​In some situations, your needs may be best met through a referral to a community provider. Our counselors can assist you with locating a medical provider, psychiatrist, therapist, or other service that meets your needs. Information about available community providers can be found here:
https://cougarhealth.wsu.edu/referral-guide-psychological-services/

EAP Resources/Links

​Faculty and staff of Washington State University are eligible for services through the Employee Assistance Program. Our counselors are available to consult with you to start this process. More information can be found here:
https://hrs.wsu.edu/resources/employee-assistance-program/

Past Webinars

  Caring for Your Relationships

 Wellness is more than students in distress, we are here to teach skills. Wellness coaching can help students gain personal insight, develop healthy relationships, identify effective communication patterns and foster academic success.